Make an Impact

 
 

See how MyAlerts' shopping platform transforms your customer relationships from browsing customers to loyal customers.

 
Before MyAlertsAfter MyAlerts
Customer SearchCustomers come & search, hopefully finding what they want, but it’s up to customer to return to see if anything new is added to the site.Customers can save searches, favorite categories, and opt-in to get new item alerts when new products are added to your site, driving them back to exactly what they want.
Email CaptureDesperately begging every customer for their email address, offering future deals that you select for them, no wonder people hesitate to signup.40% more of your customers will opt-in on the areas of your site that they want to “tune-in” to, whether that be products, categories or brands that they want alerts for.
Marketing CampaignsHave lower than 5% open rates, and are either mass-messages sent to everyone or if triggered email, sent to un-expecting customers that can become a nuisance.Delight your customers by following up with them on the exact products they are interested in, and for the reasons they want. This results in 80% or higher open rates.
Out Of Stock ProductsAre either a frustrating dead end, or hidden from your online customers, with no ability for future follow up, when 50% or more of your customers will opt-in for alerts.Are now not only future sales, but delight your customers who feel valued and listened to. You also gain real-time visibility to what products are in high demand on your site.
Wish ListAre rarely used because of little value to consumers, so most are forgotten lists with minimal products added.Every wish list item becomes “personal shopping assistant” that alerts customers if the price drops, goes in/out of stock, or has special offers, resulting in higher engagement.
Social SharingSends your customers share events to Pinterest, Facebook or Twitter, with low return rates of friends who see events, and you must pay to retarget people on the networks.Allows your customer to benefit from share events by opting in to hear about shared item changes. Pinned items that go on sale or are back in stock become direct alerts. You gain full visibility to all customer shares and have a direct relationship with your customers.
Product ReviewsAre viewed by customers during the purchase consideration phase when on your site, but if little/no reviews are there, customers leave to other sites to find or hear about if people like the products I’m considering.Customers to opt-in for future review alerts on the products their watching, keeping them informed and driving them back to the product pages while they are flirting with any product. Now you’ve become their source for product reviews and smarter purchases.
Gift RegistriesAre mostly visited by givers immediately after an event is launched or in the week ahead of any event, but givers email address and registry changes aren’t captured or cultivated.Captures givers by allowing them to track any registry, which keeps them informed of registry updates such as new products added, price drops, and availability of products. This makes your givers feel more informed and increases the # of purchases per registry.
Price Drops and Sales98% of customers don’t buy full-priced products they see, but would opt-in to hear when any product they want goes on sale in the future. Retailers seem to want to be blind to this intent at great expense, worried about the 2% or lesser conversion rate on product pages.Captures the interest of your customers who intend to buy any product all the way up to any products sale event, allowing you to pull-forward the interest of any products “followers”, which multiplies the revenue for on-sale products, while decreasing margin erosion at the end of any product life.
Clearance and DealsMost sites have a “clearance” or “deals” area on their site, but rarely allow customers to sign up to get alerts, especially not for their specific product interests, sizes, colors, etc. This means you’re relying on your customers to return to the site, instead of you reaching out to them when anything in their interest area is cleared out.Allows you to build an ever growing list of consumers who want to “tune in” to clearance/deals on your site, which provides higher return rates of your customers, increases “sold out” rates which creates urgency to buy products at full price, and reduces margin erosion because you won’t have to reduce prices as much with more awareness.
Support/Chat EventsOn most sites go un-resolved, as many are questions regarding when products will be back in stock, when new items will be added to the site, or when certain items might go on sale. It would be un-sustainable for your chat/support team to take down every email address or mobile number with the promise to minor and alert customers related to these 50% or greater support requests.Enables your support reps to provide “I’ll let you know when” solutions for your customers, by allowing them to create triggered alerts for the most common support requests such as price drops, availability, new items, and special offers on products. Best of all, they only create the triggers for your customers, and the platform does the rest, reducing support time & frustration for them and your consumers.
PersonalizationLargely relies customers past purchase or product viewing history, matched against purchase behavior of others who bought same/similar products, but unfortunately is both in-accurate (guessing), and prevents your customer from telling you exactly what they desire to purchase next and why.Allows your customers to self-personalize the things they want to “tune in to” on your site, honoring their interests, and providing them control over when they alerts from you. It’s like providing them with a personal shopping agent, that results in the highest relevancy experience for them.
RetargetingTracks every page visit of your customers, dropping cookies/pixels on them in order to target them across the web to “remind” them of the products they visited on your site. It’s expensive, is what you want to market to the consumer (versus them telling you what they want), and mostly annoying especially if they purchased the product already and it’s still stalking them across the web.Gives you a direct retargeting platform which is controlled by your consumer, and triggered by change events on your site. This dramatically reduces your need for “on network” & expensive retargeting that can be annoying to your consumers, and short lived. Now customers are contacted when the items they specifically want have events they asked for. That’s not retargeting, that simply customer service.